Mgm Sucks Customer Reviews and Feedback

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Metro-Goldwyn-Mayer Studios Inc. (initialized as MGM; often referred to as Metro; common metonym: the Lion or Leo) is an American media company, involved primarily in the production and distribution of feature films and television programs. One of the world's oldest film studios, MGM's corporate headquarters are located at 245 North Beverly Drive in Beverly Hills, California. MGM was founded in 1924 when the entertainment entrepreneur Marcus Loew gained control of Metro Pictures, Goldwyn Pictures, and Louis B. Mayer Pictures.

Erin Blackmore for the history Channel wrote about how classic Hollywood’s party culture turned women into prey, "MGM’s 1937 sales convention was an affair to remember. There were celebrity meet-and-greets, marching bands, an escort of motorcycle cops. There was a private rail car and plenty of booze and conversation. And, on the night of May 5, 1937, there was a big party, complete with appearances by Laurel and Hardy, the Dandridge Sisters and an open bar. But for Patricia Douglas, a dancer and movie extra, the party was one she wished she could forget. The dancer was one of 120 young women who were told they’d be filming on location that night. Once at the event, they were trapped—and Douglas was stalked by a drunken salesman who forced her to drink alcohol, then raped her."


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Former Employee - Executive Director says

"Benefits are better as a director or VP. Management is constantly preaching leadership principles but not following them themselves."

Current Employee - MANAGER- COMMERCIAL says

"Dysfunctional & poor leadership remains at the VP & C-suite level, which continues to affect Culture. Never have I seen such low EQ from top leaders. Mostly from the seasoned vets."

Current Employee - Upper Management says

"Is not your qualifications, skills, experience or people skills. Is how much you can cut costs at the expense of overworking the team. The core values, mission, vision, and CSR initiatives are for sure a SHOW."

Current Employee - Security Officer says

"HR does nothing to help their employees, they're basically paid useless bodies"

Current Employee - Director IT says

"MGMRI has the most toxic work culture I have ever experienced. Misogyny is rampant. As a woman, you will feel as though you stepped back in time 30-years."

Current Employee - Director says

"Quality of life for salary employees is horrible. Constant positions cuts, ever changing reporting structures, everything is a secret and middle management is left in the dark to face team members without information of value to share. Pay does not even come close to the hours and efforts required to meet expectations. Sr leadership does not even see these efforts because the do not take the time to stop by or meet with middle management. Shameful Sr leadership at VP level and above."

Former Employee - Project Manager says

"Schizophrenic upper management, bean counters run the show and block progress, siloed leadership uses middle management as chess pieces, impossible to retain talent at below market compensation levels, constantly changing "flavor of the month" CSR initiatives."

Former Employee - Front Desk Agent says

"Management team is not professional"

Former Employee - Corporate says

"Low salary; unreasonable workloads in many departments, little to do in others"

Former Employee - Table Games says

"Overworked you and don't care about you"

VIP Host Limo Driver (Former Employee) says

"I would have given no stars but that was not an option. typical day of iron fist and security ratting out everybody for stupid stuff. a big flop. do not work here"

Para Mutual Clerk (Former Employee) says

"They are looking to save on the bottom line dollar any employees that have showed loyalty and been with them for over 20 years they are looking to cut because they have benefits and they have a lot of vacation time built-up"

Director (Current Employee) says

"I have never in my life worked for a company who cares so little about its employees and their families while touting "we are a family". All MGM is interested in doing is paying as little as possible for talent and then not supporting them or championing them to succeed. There is no direction or strategy and most people in management positions don't belong in them and don't have the skills required to do their job. Don't work here!!!"

Bartender (Former Employee) says

"MGM does not care for the employees as they state. they want employees to commit to the company without compassion. its sad an dun fortunate. otherwise i would have continued my employment."

Retail Stock Host (Former Employee) says

"Vegas Corporate offices need to take a look at the management and abuse of the non union employees of this establishment. I have witnessed first hand the unfair treatment, harassment and abuse in the establishment specifically in the retail stores upon employees from management. An investigation needs to be done and new management seems necessary. This observation was made in Just 90 days. HR’s easy way out is prolonging complaints brought to their attention until the employee just eventually quits. The management does every adverse thing they can think of to hurt you because they are just “playing by the book”. They change your schedules short notice, spend their entire shifts talking amongst other department heads such as EVS, Security, and HR about employees in a foul unprofessional manner and plotting on how they can either get rid of them or keep them from transferring to other more promising functional departments. There is not enough space to tell ALL of the iniquity of the retail department and all of the employees and ex employees suffering at the hands of the current management staff. I urge MGM Vegas Corporate Offices to look at the overturn rates and look into who they have in the management and executive positions here at this establishment before it’s downfall. Because the establishment cannot run without dedicated employees who enjoy their jobs and are treated fairly as they deserve."

Springfield, Gaming Machine Attendant (Current Employee) says

"well when u go to the company to work u learn a lot, of experience, also good atmosphere good happy coworkers, good cafeteria for workrs to have lunch to eat"

Table Games Dealer (Former Employee) says

"MGM doesn’t value its employees the slightest bit. When you work for them your just a number. You’ll be constantly reminded that you can immediately be replaced. My building was corrupt. The mangers were conniving and deceitful. HR wasn’t any help. I switched companies and immediately realized that I wasted 10 years of my life working for MGM. No job security what so ever. Don’t make the same mistake I did."

Security Officer (Former Employee) says

"Working for this place I got putt on public display after and incident and it became a hostel work place for me and when I worked there it’s was stressful and I started getting sick I reported that one of my fellow co workers touch my backside and nothing was done and after I did that I was separated from the company in retaliation and I have not been the same sense the incident happen while this whiperson still works for them I had to find another jobNaNa"

Corporate Security Supervisor (Former Employee) says

"I went to HR for my subordinates screaming and cursing at me then I was the one written up My boss played favorites and flirted with pretty girls but wouldn’t hire ugly ones and would openly talk about that My boss allowed people to do whatever they wanted at work but I’d get in trouble for doing my job It was a hostile work environment you don’t get paid holidays nor much time off I didn’t even get time off after WORKING THE SHOOTING....."

Banquet Bartender (Current Employee) says

"MGM touts that they are big on promoting from within. That's a joke in my experience. I have applied for multiple positions which I was highly qualified for and found they've hired from outside. Liars!"

Security Guard (Former Employee) says

"Management doesn’t care about their Employees. They are deceitful and shows favoritism to certain situations. Very disappointing for a company this large. I wouldn’t recommend anyone working in the Security Dept. Very bad experience for me"

Security Officer (Former Employee) says

"I wouldn’t recommend working at MGM resorts to anybody. Management treats their employees terrible. It shows in their ability to retain employees at the present time."

Reservations Sales Rep (Former Employee) says

"At first mgm made it seem like it was fun to work at the contact center but once management wasn’t in the same page it became very stressful. After a while i was unhappy with the company."

Security Officer (Former Employee) says

"They don’t care about the employees only making a profit or abort conditions do not stand by their word low pay rate when promised high pay rate and quick to write you up and terminate you for any little reason I work security for most underpaid departments and un appreciated."

National Harbor/ Supervisor (Current Employee) says

"MGM managers needs more training they are disrespectful toward people. The food make. You sick manager sit in the office talk about the worker's like a dog. The have poor training ."

MGM hotel (Former Employee) says

"very dangerous job dealing with drunks and people who carry guns that you'll never even see until they blast you in the head securities the worst terrible job very very dangerous you could be killed at any moment and they could care less about you terrible place to work terrible just terrible don't work there as a security guard"


"Avoid working in this place. It's like having a dysfunctional spouse. They threaten & cause stress while teaching the goodness of being a kind servant supervisor. These people will lies, cheat, & steal your life away if that had their way."

Conventions Network Technician (Former Employee) says

"I worked for the conventions external network teams. They discriminated against me for my military obligations. I had a fellow soldier commit suicide, I tried to take the day off, but my first line supervisor told me me friend was a "coward" 0 promotion availability. The department manager is suspected of doing drugs. Etc, nonsense schedule, they refused to give anybody weekends off. And in my case, military duties (weekend warrior stuff) the department refused to work with me and give me those days off, so every other pay check I ate almost 500 dollars.NoneNone."

Accountant (Former Employee) says

"Harassment , 5 employees-co workers, in the same day left work place in one day, they could not stay any longer with poor management and management above not helping at all."

Asssistant Pastry Chef (Former Employee) says

"As a salaried Chef I don't recommend working for this company at all ! I constantly had to work 12+hrs daily due to being short staffed. MGM 2020 has cut so many hard working Employees just so they can make more and more money company wide. I was literally let go while coming in on my day off to work. I was a salaried employee so I don't get paid extra for all the extra hours I put in. The turn over rate here is horrible. Chefs do not allow you to grow and treat you like dirt. Be prepared to work longer then your own manager.Hard Working EmployeesHorrible Management, Low Pay, Very Long Hours"

Garry Landau says

"I am giving MGM one star because I am unable to give a score of zero. Unfortunately I was obliged to cancel a stay at the Las Vegas Luxor Hotel after hearing that members of their staff had contracted Covid-19, furthermore the buffet at the Luxor and many other MGM Hotels had been closed. We had booked the Hotel through a third party company - Agoda, who to their credit refunded our money. However MGM Luxor retained a charge of £36.00 GBP. We were due to arrive on 15th March for a four night stay, MGM subsequently closed all casinos on the 16th, hotel closures followed on the 17th. Why will they not give a full refund?"

Chong Stewart says

"Credit card "FRAUD" at Circus Circus Hotel in Las Vegas. My family and I spent 3 days and 2 nights at the Circus Circus Hotel in Las Vegas. On the second day I requested towels from the housekeeping staff (via the hotel telephone). About 15 minutes later a staff member called to confirm my towel request and stated that she worked at the front desk. While confirming my towel request she stated that the computers used to register the guest had crashed and that she needed me to provide to her my full registration information (i.e. address, home phone, credit card number, etc). I told her that it was strange to request this information over the phone and that I would physically walk to the registration desk and provide the information. She assured me that she was from the registration counter and that's why she knew about my telephonic towel request. Although I was very suspicious, I provided the information to her. I then waited about 15 minutes and called my bank. The bank informed me of a fraudulent charge that was made with my credit card within the last half hour. After removing the charge and closing my credit card account I informed the hotel management staff of the incident. I deduced that the (fraud) violator worked in housekeeping based upon the scenario of the incident. The hotel management didn't seem to care much about the credit card fraud and simply referred me to other managers to seek retribution. I highly recommend that you do not stay at the Circus Circus Hotel ... or if you do, be very careful that you do not become a victim of fraud."


"Just returned from a week at the Luxor Resort in Las Vegas. The Hotel it self is looking a bit jaded and the suite we had in the East Tower was in need of some TLC as furniture was showing signs of wear and tear and age with most wooden furniture scratched and flaking. Also discovered that our room ( on the boulevard side of hotel ) seemed to have no glazing soundproofing and so we spent a couple of nights with very little sleep before we were transferred to the West Tower which is at the back and was a lot quieter although I think the hotel needs a soundproofing upgrade. A part from the room issue we also had a problem with items from Starbucks appearing on our bill and we are grateful to Josh for resolving these issues and the room change, although at final check out there were new items from Starbucks. We were not impressed with Starbucks staff attitude and we also found this attitude seem to extend to outlets outside the hotel. The buffet was over priced and not of a very good quality and I spoke to Cathy who was helpful and listen and hopefully passed on my constructive information but once bitten we never returned. However the staff and food at the Pyramid Cafe was excellent and we both felt it was the one place that had no changed over the 18 years we have been visiting Las Vegas, we also wish to thank two of our casino hostesses in Michelle and Eve who were an absolute delight to meet. Finally I tried hard to obtain an explanation of the resort fee charged which was $39.85 a night but was told it is compulsory for every room and consists of 4 things therefore making each item approx $10 a night. Firstly it is to allow wi-fi to be in the hotel although if you use one of their computer terminal you have to pay for that as well, secondly it is for the facilities of Pool,Gym and Spa and it is your responsibility to get the most out of these - the pool was closed but no refund, the Spa charges for all treatment so do not know why we had to pay and with two bum knees I could not use Gym but that was my hard luck. I asked that if my mentally and physically disabled grand daughter was in a room would they charge her as well and they said yes!!!. Thirdly it is for the opportunity to use their print service for your boarding passes so you need to have them printed once a day every day to make best use of this and fourthly it is for local phone calls ( I do not know anybody in Las Vegas ) and for toll free calls which by their nature are free anyway. I suggested they charge the people that use these facilities and not just everybody and was informed that they had tried but that those being charged objected to paying for what they were using whilst those that did not use them were not charged so they decided it was fairer to charge everybody ( go figure!!! ). Next time I will look for a hotel that does not have these unfair charges."

Brenda Dykstra says

"It was.... alright ... the room rates were great due to the whole pandemic situation lol , the room we got was a king it was slightly outdated... also not sure if there were bed bugs because I woke up with a few bites here and there which was not fun... also our mini bar didn’t work we had to call down stairs to come fix it twice."

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